Support
Quick answers first. For anything else, email support@trybeen.app.
I didn’t get a sign-in code
Codes can take a minute. Wait, then tap Resend code.
Still nothing? Go back and check the number, country code included.
I’ve got a new number
Still signed in? Change it in Settings → Phone number.
Lost the old phone? Tap Trouble with your number? on the sign-in screen and we’ll send a code to your recovery email instead. No recovery email on the account? Write to us with your username.
I want to delete my account
Open Settings → Delete account from your profile. Your profile, posts and activity go straight away, and it can’t be undone.
Can’t get in to do it yourself? Email us and we’ll do it for you.
I need to report or block someone
Tap ••• on a post to report it, or on someone’s profile to report or block them.
Changed your mind? Blocked accounts are in Settings → Blocked accounts.
I have a question about my data
Write to privacy@trybeen.app. The detail is in the Privacy Policy and the Terms.
Still stuck?
Write to us. It goes straight to Emmanuel, who builds Been, and every message gets read.
support@trybeen.appIf it’s about your account, include your username. We’ll never ask for your sign-in code, so don’t send it.